Terms and Conditions

Prices
Prices are in Australian dollars and include GST. Prices are subject to change.

Payments
We require a deposit of 25% of the full fee in order to secure your booking. The remaining balance is due 30 days prior to the program or activity commencement date. Unleashed-Unlimited reserves the right to cancel your booking and retain your deposit if you fail to pay the remaining balance at this time. Payments may be made by cash or credit card, or by direct bank deposit.

Bookings
Bookings must be made within 12 months of payment. Unleashed-Unlimited reserves the right to retain 100% of payment if booking is not made within 12 months of payment.

Rescheduling and Cancellation by You
If you request to reschedule outside of 30 days prior to the program or activity commencement date Unleashed-Unlimited will credit you for any fees paid. Rescheduling will incur a $50 administration fee, payable with the remaining balance. Unleashed-Unlimited does not guarantee that we will grant a request to reschedule a program or activity if requested within 30 days prior to the program or activity commencement date, and we reserve the right to retain 100% of the full fee under such circumstances. For cancellations by you outside of 30 days prior to the program or activity commencement date Unleashed-Unlimited reserves the right to retain 25% of the full fee. For cancellations by you between 30 and 14 days of the program or activity commencement date Unleashed-Unlimited reserves the right to retain 50% of the full fee. For cancellations by you within 14 days of the program or activity commencement date Unleashed-Unlimited reserves the right to retain 100% of the full fee.

Rescheduling and Cancellation by Us
Unleashed-Unlimited reserves the right to cancel, reschedule or modify a program or activity, at the full discretion of Unleashed-Unlimited staff. This may occur at any time prior to commencement of the program or activity, or during the program or activity if safe to do so. Programs and activities may be cancelled, rescheduled or modified for reasons that include, but are not limited to, forecasted or current adverse weather conditions, insufficient equipment, restrictions dictated by the land manager and environmental factors (e.g. flood, drought, fire), or there being too few participants booked in to the program or activity. Under such circumstances, rescheduling of the program or activity, or the partial or full refund of fees, will be at the full discretion of Unleashed-Unlimited staff and subject to the specific circumstances and timings of the cancellation. Unleashed-Unlimited is exempt from responsibility for associated expenses, including, but not limited to, travel and accommodation. We recommend that you take out personal insurance for such expenses.

Removal or Exclusion from Participation
Unleashed-Unlimited reserves the right to exclude or remove participants from a program or activity, or to modify a program or activity, at the full discretion of Unleashed-Unlimited staff. This may occur at any time prior to commencement of the program or activity, or during the program or activity if safe to do so. Participants may be removed or excluded for reasons that include, but are not limited to, being under the influence of alcohol or drugs (including prescription drugs that may affect performance); being unable or unwilling to follow instructions; lacking suitable equipment; having an inadequate level of fitness, physical ability and experience for the particular program or activity. Removal or exclusion under these circumstances will result in forfeiture of any funds paid and no credit or refund will be given.

Your Duty of Disclosure
It is your duty to disclose to Unleashed-Unlimited any information that is relevant to your participation in the program or activity, including, but not limited to, information pertaining to existing medical conditions. Unleashed-Unlimited is exempt from all liability that results from your failure to disclose such information.